Joya7's Privacy Policy — Your data is completely secure

Joya7 is one of Bangladesh's most trusted online gaming platforms. We believe your personal data belongs to you alone. That's why Joya7's privacy policy is built on full transparency — so you always know what data we hold, why we hold it, and how.

This privacy policy applies to Joya7's website, mobile app, and all other digital platforms. By using our services, you are deemed to have consented to the data processing practices described in this policy.

Joya7's privacy policy may be updated at any time. For significant changes, we will notify you via your registered email or through a platform notification. Continued use of our services after any update will be considered acceptance of the revised policy.

Under Joya7's privacy policy, we collect three types of data. Each type is collected for a specific and legitimate purpose.

Under Joya7's privacy policy, we collect information through various methods. Our goal is to keep you fully informed about each of them.

• Provided directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatically collected: When you use our platform, technical data is automatically collected through cookies and tracking technologies.
• From Third Parties: Transaction confirmation data from payment processors (bKash, Nagad, Rocket).
• Identity Verification Service: From authorized third-party services for age and identity verification.

Joya7 never collects your information without your knowledge or consent. Full details of data collection are provided at the time of registration, and your explicit consent is obtained.

Joya7's privacy policy is clear about why and how your data is used. We never use your information for unnecessary purposes.

• Account Management: To create, maintain, and secure your account.
• Payment Processing: To process deposits and withdrawals securely.
• Legal Obligation: To comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements.
• Customer Support: To resolve your issues and answer your questions.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: Analytics to improve your experience.
• Marketing (Optional): To inform you about relevant offers and promotions, with your consent.

The cornerstone of Joya7's privacy policy is this — we do not sell your personal data to any third party. However, limited data sharing is necessary in certain specific cases.

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized verification agencies for completing KYC.
• Technology Partners: With select partners providing hosting, security, and analytics services, all operating under strict confidentiality agreements.
• Legal Authority: In response to lawful government orders or court directives under Bangladeshi law.

Joya7's privacy policy is transparent about the use of cookies. Cookies are small text files stored in your browser that help us improve our services.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Data protection is the top priority in Joya7's privacy policy. We follow industry-best security practices at every level.

• 256-bit SSL/TLS Encryption: All data exchanged between you and Joya7 is encrypted.
• AES-256 Encryption: Stored sensitive data is protected with advanced encryption.
• Firewall & IDS: 24/7 intrusion detection systems are active.
• Two-Factor Authentication (2FA): An extra layer of protection to prevent unauthorized access to your account.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Minimization: No data is collected or retained beyond what is strictly necessary.

Your data may be retained for up to 5 years after account closure to meet legal requirements. After that, it is securely deleted.

Under Joya7's privacy policy, you have clear rights over your personal data. Each of those rights is detailed below.

Joya7's services are for users aged 18 and above only. We do not knowingly collect data from anyone under 18. If a minor's data has been collected by mistake, it will be deleted immediately upon notification.

For any questions or concerns about Joya7's privacy policy, our dedicated privacy team is always ready to help. Our customer support On the FAQ page You'll find answers to many questions.